Antoine is an experienced Marketing Technologist with an active interest in the use of processes and technology which assist in accomplishing marketing goals. From improving conversion by automating nurturing streams to personalizing the customer experience through the integration of back-end systems, Antoine is a firm believer in the power of the convergence of marketing and technology to deliver competitive advantage.
Antoine holds a Master’s degree in Marketing and a Master’s degree in IT and is a member of the Chartered Institute of Marketing (UK).
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in 100+ countries trust our #1 customer experience platform to drive great business outcomes and create lasting relationships. Combining the best of technology and human ingenuity, we build solutions that mirror natural communication and work the way you think. Our industry-leading solutions foster true omnichannel engagement, performing equally well across all channels, on-premise and in the cloud. Experience communication as it should be: fluid, instinctive and profoundly empowering.